Andrea Grisdale spent her formative years in England’s gorgeous Lake District, before embarking on a career in the travel industry in the 1990s. After traveling the four corners of the world as an overseas representative for a British tour operator, she ended up in Northern Italy as a guide and tour manager in the Dolomites and Lake Como. Just before the start of the new millennium, Andrea decided to strike out on her own and form IC Bellagio, a travel company providing Italian experiences for high-end travelers ranging from villa rentals and exclusive guided tours to luxury hotels and wedding & event planning. Since its founding, IC Bellagio has gone from strength to strength, winning coveted awards from such prestigious organizations as Conde Nast, Travel + Leisure, Virtuoso and Luxury Travel Advisors for several years running. Always conscious of giving something back, IC Bellagio offers student internships and work experience opportunities as well as supporting a wide range of social programs and charities. Andrea is a very vocal advocate of the travel industry, inspiring students at colleges and universities to follow in her footsteps with her many speaking engagements. She is also very conscious of the role inspiration plays for her staff as well, encouraging ICB staff to travel abroad and offering exciting career development opportunities. Andrea’s vision for IC Bellagio is to remain a small boutique destination specialist that is not only the best company to travel with, but the best company to work for, too.
Born and grown in a family of Hotelier and cafes’ owners Daniele decided, after having worked within the food & beverage sector developing an increasing passion for the hotel sector, to expand his horizons. The passion and the determination led him to establish an escalating career in major hotels, from Europe to Middle-East and till the gorgeous Maldive’s atolls, in luxury properties such as Le Royal Meridien Resort & Spa in Dubai, One & Only Reethi Rah in the Maldives, the legendary Badrutt’s Palace in St. Moritz and the opening of the first JW Marriott in Venice, covering high level management positions, thanks to the experience gained through his working experience in these amazing properties.
The recall of the place of his birth, the family, and that piece of heaven of the Como Lake that has always taken his breath away every time he came back home, made him take the decision to go back to his loved ones and to create his own family, which has always been his wish since childhood.
Francesca Rambaldi Guest Relation Assistant
Francesca Rambaldi is the newest member of the Palazzo del Vice Re team. A native of Oliveto Lario on the Lecco branch of the lake, this fresh-faced 30-something studied languages at the Istituto Bertacchi in Lecco and tourism at Como’s Università degli Studi dell’Insubria. For the past nine years, Francesca has been sailing the seven seas with two international cruise lines, both as a shore excursion tour escort and the Cruise Staff Manager of the Entertainment department. Her flair for languages and strong customer service credentials make her the perfect fit for the role of Guest Relations Assistant – we can’t wait for you to meet her!
Giovanna Pezzatti House keeper
Giovanna Pezzatti, a native of nearby Bellagio, is the heart and soul of the Palazzo’s housekeeping operations – our resident “Mamma”, if you will! Thanks to Giovanna, the Palazzo’s guestrooms and public areas are always spotless and the breakfast table is always teeming with beautifully presented delicacies. Her caring nature and can-do attitude help make the Palazzo a real home away from home for our guests. In her spare time, you can find Giovanna cooking up a feast for friends and family – like her world-famous gnocchi – or tending to the flowers in her gorgeous garden – which can often be found on display in the Palazzo.
Natalia Kusnir House keeper
Natalia Kusnir, originally from the Ukraine, is a valued member of our housekeeping department, acting as Giovanna’s right-hand woman and filling in for her on her day off. A lot has changed since Natalia arrived in Como town at the turn of the millennium. Her then infant son is now taller than she is and instead of taking care of children for a local family, Natalia has turned her detail-oriented attention to the Palazzo and our guests. And although Natalia was a pretty ambitious basketballer up until a few years ago, she prefers to ‘hit the floor’ with gentler forms of exercise these days like Pilates and yoga.
Jagath Chandana Night Porter
Jagath Chandana, originally from Sri Lanka, works at the Palazzo as the Night Porter. Right from the start, his infectious smile and passion for personalized service made him a perfect fit for this demanding role. With his own living quarters on site, Jagath is available 24/7 to attend to our guests’ every need – big or small! He loves to wander through Lake Como’s picturesque towns when his busy schedule allows, and uses modern technology to keep up with friends and family back in Sri Lanka – as well as any and every cricket match he can find!
THE PERTUSINI FAMILY Owners of the Palazzo
The Palazzo del Vice Re was the birthplace of Laura Martinelli, the current owners’ (Alessandro, Cristiano and Paolo) mother. Her family ran a traditional Locanda in the palace with a restaurant and a few guestrooms until the early 1960s. When her parents passed away, Laura inherited the property along with some other family members and eventually ended up becoming sole proprietor in the early 2000s. Alessandro’s older brother Cristiano, who was studying architecture at the time, made the palazzo and its restoration the subject of his final thesis. And today, after twelve years of painstaking restoration involving expert craftsman from across Northern Italy, the family heirloom shines in its former glory. Laura’s dreams of welcoming guests once again to the Palazzo and supporting her beloved native Lezzeno have finally come true.
Bruno Pertusini Father
Laura Martinelli Mother
Alessandro Pertusini Brother
Cristiano Pertusini Brother / Architect
Paolo Pertusini Brother
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